Frequently Asked Questions

Essential questions for you

Everything you need to know to make your trip a lifetime memory.

Number 24 Tuan Chau Harbour.

Vina Cruise 1A Le Thanh Tong, Hoan Kiem, Hanoi.

Yes you certainly can. If you need instant help please contact Mr Mohamed directly Tel/ WhatsApp: (+84) 982.473.993

Contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993

Contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993

Contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993

ABSOLUTELY YES (However the price might goes up a little bit during big holidays. Our cruise team will let you know if it's the case.

Yes you can, just let our Sale team know/ our cruise team.

Approximately 2 hours (We use highway for the journey)

Yes we are

Latest 01 day before your tour starts

You can always visit our office at: Vina Cruise số 2 Hai Bà Trưng (Please Note: Our office opens from Monday - Friday from 10:00AM - 05:00PM)

Yes absolutely, you can pay in full on the website, or visit our office at: Vina Cruise số 2 Hai Bà Trưng Add: (Please Note: Our office opens from Monday - Friday from 10:00AM - 05:00PM)

The tour fee is a whole package thus the tour fee is fixed.

Ofcourse. Please contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993

Please contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993 The regulation for cancellation will be found on our Tour itinerary

It is advised not to, however if you do we will charge: 250,000vnđ/ bottle of wine 350,000vnđ/ bottle of spirit 20,000vnđ/ can of Beers/ soft drinks

Please contact Mr. Mohamed directly: Tel/ WhatsApp: (+84) 982.473.993

We recommend you to do so as during those big holidays there are many customers wanting to go on the cruise and the spots fill up rather quickly.